Setting Up Refundable Sample Requests

Last updated: June 20, 2025

To set up refundable sample requests for creators, you'll need to follow these two steps:

  1. First, configure the refundable sample program in your seller center using the open collaboration settings

  2. Then use the "Message+Open collab" bot type within Euka to initiate sample requests with creators

Using Message+Open Collab Bots

After setting up your refundable sample program, select the "Message+Open collab" bot type when creating new outreach campaigns in Euka. This bot type is specifically designed to handle sample request workflows and will automatically integrate with your open collaboration settings.

Remember: You must first set up the refundable sample program in your seller center before using this feature in Euka.