Frequently Asked Questions

Outreach & Automation

How many messages can I send per day/month, and what are the limits per plan?

- On the Starter plan: 10,000 messages/month including follow-ups.

- On upgraded plans: Unlimited outreach (e.g., 2,500 target invites/day and 1,500 DMs/day, depending on setup).

What’s the difference between "Target Collaboration Only" vs. "Message + Target Collab"?

- "Target Collab Only" is frictionless and lets creators request free samples without using their quotas.

- "Message + Target Collab" enables follow-up messaging for better engagement and higher sample request rates. Recommended for newer or cold start shops.

Do follow-up messages actually improve performance?

- Yes. Multi-touch outreach improves response and sample request rates significantly. Use 2-3 automated follow-ups to increase affiliate activation.

Can Euka handle overlapping outreach across bots or campaigns?

- Yes. The system prevents duplicate outreach by checking message history across bots.

Does the system pause bots automatically when message limits are hit?

- Yes. Bots detect platform errors and pause operations with alerts to users.

Can I send automated welcome and follow-up messages based on sample and post status?

- Yes. CRM automations can trigger messages when samples are shipped, received, or content is posted. You can also attach creative briefs or incentive program graphics.

Can I include photos or incentives in messages?

- Yes. Use "message + photo" to send visuals such as creative briefs, product showcases, or incentive explanations in DMs.

CRM & Creator Management

How are statuses like “sample sent” or “content pending” tracked?

- These statuses are inferred from TikTok Shop affiliate center data and cross-checked with scraped records, not via official API.

Can I segment and filter creators by status, post rate, GMV, or demo?

- Yes. Filters include GMV range, category, follower count, gender, age, post rate, and more.

How does Spark Code collection work?

- Euka scans DMs daily for Spark Codes, aggregates them, and allows CSV export for GMV Max or TikTok Ads.

Filtering & Targeting Creators

Can I search creators based on niche keywords like "creatine" or "fitness"?

- Yes. Euka allows keyword, hashtag, and caption targeting to find creators who mentioned specific terms.

How specific is Euka’s creator filtering compared to competitors?

- Euka allows more granular targeting by gender, content type, and specific keywords vs. competitors.

Can I create outreach lists based on competitor brands or products?

- Yes. Use "Top Selling" or "Brands" view in Social Intelligence to identify creators from competitor listings and build outreach lists.

Performance Strategy & GMV Growth

What content strategies work best for TikTok Shop?

- UGC, lifestyle demos, and content with strong hooks perform best. Use social proof and results-focused messaging to improve conversions.

Should I prioritize creator quality or volume?

- Early stage (under $10k GMV): Focus on volume to test creative concepts.

- Later stage: Narrow to top performers and scale with briefs and incentives.

How do I scale GMV with affiliates?

- Strategy: High-volume outreach, CRM automations, creative testing, and Spark ad amplification. Track performance by cohort and optimize briefs.

Plan Features & Upgrades

What unlocks with upgraded plans?

- Growth Plan and above includes: unlimited outreach, full CRM automation, Spark code tracking, photo messaging, and Social Intelligence add-on access.

What’s included in the Social Intelligence Add-On?

- Features include: trend analysis, top products/creators, hook and selling point extraction, competitor breakdowns, audience insights, and creative brief generation.

How is Euka different from competitors?

- Euka integrates targeting, outreach, tracking, and creative insights in one system, with real-time TikTok Shop data. Competitors often rely on scrapers without integrated outreach capabilities.

 Agency & Team Operations

Can agencies manage multiple brands in one place?

- Yes. Euka offers multi-brand toggling and SOP-ready support for agency teams.

Do you provide SOPs or training libraries?

- Yes. Euka offers Loom video libraries and personalized support for agency partners.